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Emerson—an integrated system of providers including a 179-bed hospital and 40+ outpatient facilities, serving approximately 300,000 residents in 25 towns— had concerns about operations efficiency, specifically regarding staffing relative to volume.
We worked with Emerson to launch a Value Enhancement Initiative. By implementing Teamwrks Eval we identified opportunities to improve performancewith an estimated savings of $2M. We worked to launch the Value Enhancement Portal Technology and Process, setting up a Resource Team to field, direct and
support over 100+ projects.
We launched the Workflow & Demand Matching, leveraging software tools to identify additional projects across 88 departments.
The Covid-19 pandemic increased already challenging staffing situations due to both staffing demand and burnout. Emerson partnered with Teamwrks to customize Teamwrks Huddle, a staff utilization app.
The unique combination of artificial intelligence and collaborative problem solving delivered by Teamwrks allowed us to exceed our cost reduction goals, enhance patient care and create a internal working group that fostered team building and delivered shared solutions
— Michael Hachey, SVP and CFO
Value Enhancement Portal and Resource Team up and running, and on pace to recover $4.1M ($2.2 realized)
Workflow & Demand Matching initiatives on pace to recover $5.8M ($509K realized)
The Teamwrks Huddle staff utilization app empowers department leaders, enabling communication around staffing needs and capacity, reducing the need to call in unscheduled staff or staffing agencies.